Design Consultiation
Developing unique customer experiences
Wire & Sky has experience of working with a wide variety of technologies that introduce a sense of adventure to the rooftop experience. Here are some of our favourites:
Aerial Walkways
Allow customers to enjoy the thrill of being up high whilst remaining safe. Often in exposed and hard to reach places.
Zip Wires
An exhilarating experience with the potential for a high throughput of customers. New technologies in this area available.
Zip Tours
An extraordinary and original way to conduct tours of venues. Fly around your venue and create a unique experience.
Rapid Descents
Abseils & Fan Descenders allow customers to descend from buildings in a memorable, exhilarating fashion.
We will work with your team to produce an inspiring, original design for your Urban Aerial Adventure. We will strive to ensure that your attraction is fun, safe and profitable.
In particular, we will help you with:
Design Creation, Architectural Plans, CAD Drawings, Equipment Selection and Operational Modelling to ensure your operation runs at its best.
Installation
Zip Wires, Walkways, Abseils, Rapid Descents. Wire & Sky can project manage and build Urban Aerial Adventures that fit your requirements.
Creation
Wire & Sky use their years of experience as the industry leader of Urban Aerial Adventures to create a design which is unique to your venue. Working with our partner riggers, IRATA professionals and engineering consultants we will create your adventure attraction taking the pressure from your shoulders and guiding you through the process step by step.
Insurance
Wire & Sky holds specialist insurance with which we are able to design, build and operate Urban Aerial Adventures. We hold this insurance because we are appropriately qualified and experienced having been through rigorous procedural testing to ensure we deliver the highest levels of safety throughout all our adventures. We work with many high profile clients and we take reputation very seriously. We can represent your brand safe in the knowledge that we are doing the utmost to protect your good name and reputation.
Our safety standards mean that we can enable you to:
- Obtain a public licence to operate
- Apply the relevant safety legislation
- Adhere to the highest safety standards
- Satisfy due diligence checks
Testing
We conduct full safety testing of all elements of your Urban Aerial Adventure, prior to opening to the public. This covers full evacuation, emergency procedures, customer group testing and many more. The aim is to be prepared for all eventualities and train staff rigorously in order to be ready on day one for anything.
Structural Calculations
We use international, renowned structural engineering firms for all structural calculations in order to ensure all adventure elements are as safe and robust as possible. They are always happy to liaise with your structural engineers & architects.
Safety Documentation
Over the course of the installation, Wire & Sky will produce the relevant documentation required to operate the attraction. This will include: Operations Manual, SOPs, EOPs, Risk Assessments & full operational evaluation.
Operation
Unparallled experience in urban adventuring, Create truly memorable experiences.
Launching Your Rooftop Adventure
Safety Procedures, Ticketing, Merchandising, PR, the Customer Experience.
We will work with you to make sure you are ready to hit the ground running.
We will work to the following key operation principles:
- Safety
- Operational Efficiency
- Commercial Viability
- Customer Accessibility
This will ensure that customers are satisfied from day One and the attraction is designed to create profit from the outset.
The Process
Here is an outline of how Wire & Sky might deliver your Urban Aerial Adventure Attraction.
The Customer Is King
Wire & Sky are experienced in developing nationally-renowned visitor attractions. With our teams delivering the operation we will ensure that your Adventure receives the very best customer feedback, thus promoting further ticket sales & merchandising opportunities.
Staff training is key in guaranteeing an unparalleled customer experience. Wire & Sky focus training for operational staff in the following areas:
- Delivering the Tour / Experience
- Admissions procedures
- Health & Safety
- Excellence in Customer Service
- First Aid (in difficult and hard to reach areas)
- Emergencies & Evacuations
Safety – Our Cornerstone
Safety is the bedrock of our business and we aim to deliver to the highest possible standards across all our attractions. Our values and vision reflect this with ‘Be safe no matter what’ as a pillar of our ethos. This is embedded in our staff training and ongoing development with a relentless pursuit of excellence used as the focus for this aspect of our business.
Wire & Sky can create all of your safety procedures ready for the launch of your Rooftop Adventure. These can include:
- Operations Manuals
- Risk Assessments
- Standard Operating Procedures
- Emergency Operating Procedures
- Bespoke events (PR, Media etc)